How can we help?
Search for the problem or the exact message you're seeing, or browse by topic.
Getting started
Your first post, and what to do when the dashboard misbehaves.
Connecting accounts
Plan-locked platforms, channel limits and reconnecting.
Uploading & processing
Rejected files, stuck renders and copyright checks.
Publishing & scheduling
Posts that didn't go out, or went out and couldn't be confirmed.
YouTube
Title, audience and privacy choices, Shorts and long-form.
TikTok
Privacy, interaction and disclosure settings.
Meta (Facebook, Instagram, Threads)
Account types and connecting.
LinkedIn, Pinterest, Telegram & Discord
Bot tokens, webhooks, boards and plans.
Live streaming
Going live, and destinations that drop.
Podcasts
Your RSS feed, artwork, and submitting to Apple and Spotify.
Plans & billing
Monthly limits and changing your plan.
Account, security & privacy
Sign-in codes, two-factor, passwords and deleting data.
Still stuck?
Open the chat assistant in the corner and ask for a person, or email support@clepora.com. Other inboxes are on the contact page.