Session expired or signed out

Sessions last 24 hours. Changing your sign-in email also signs out other sessions.

What you see

You're sent back to the sign-in screen, or a page shows empty data or "Not configured" until you sign in again.

  • Your session expired. Please sign in again.

Why it happens

A sign-in lasts 24 hours. Changing your sign-in email ends your other sessions on purpose. An expired session can make connections look unconfigured before the sign-in screen appears.

How to fix it

  1. Sign in again.
  2. Don't change connection settings while signed out. A "Not configured" label usually means the session expired, not that the integration broke.
  3. If you're signed out again straight away, clear this site's cookies and storage and sign in once more.

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Still stuck? Contact support

Open the chat assistant in the corner and ask for a person, or email support@clepora.com. Tell us what you were doing and the exact message you saw. You can also reach us from the contact page.