You've reached your connected channel limit
Each plan allows a number of connected channels: Free 2, Creator 4, Studio 8, Agency 9.
What you see
Connecting another channel is refused with a message about how many channels your plan includes.
- Your plan includes 2 connected channels. Disconnect one or upgrade your plan to add more.
Why it happens
Plans cap how many channels can be connected at once: Free 2, Creator 4, Studio 8, Agency 9. Reconnecting a channel you already have doesn't count as a new one.
How to fix it
- Open Connections.
- On a channel you no longer need, open Manage and choose Disconnect / release.
- Connect the new channel.
- Or upgrade your plan from Profile → Billing & plan to raise the limit.