A live destination dropped mid-broadcast

One destination's connection ended. The others kept streaming. The row shows the reason when there is one.

What you see

One destination shows an error during or after a broadcast while the others stayed live.

  • The connection to this destination dropped mid-broadcast (exit code 1). The other destinations kept streaming.

Why it happens

Each destination is its own connection. An expired stream key, a network blip or the platform closing the connection ends that one destination without stopping the rest.

How to fix it

  1. Read the reason on the destination, if one is shown.
  2. Get a fresh stream key from that platform. Some keys only work for one session.
  3. For Telegram, make sure the video chat is still running in your channel or group.
  4. Start a new session with the updated destination.

Related articles

Still stuck? Contact support

Open the chat assistant in the corner and ask for a person, or email support@clepora.com. Tell us what you were doing and the exact message you saw. You can also reach us from the contact page.