Your first post: the short checklist

Connect a channel, upload, tick every channel you might use, then publish or schedule and approve.

What you see

You've signed up and aren't sure what order to do things in, or a post processed but won't publish.

Why it happens

A post is built for the channels you tick when you upload. A channel you didn't tick, or haven't connected, has nothing to publish.

How to fix it

  1. Open Connections and connect at least one channel. You sign in on the platform's own page; Clepora never sees your password.
  2. Open Create and upload a file, or type a text post.
  3. Tick every channel you might publish to. Ticking only builds the version for that channel; it doesn't publish anything.
  4. Wait for processing to finish. The post shows as ready in Posts.
  5. Publish now, or schedule it. A scheduled post also needs your approval before it will go out.

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Still stuck? Contact support

Open the chat assistant in the corner and ask for a person, or email support@clepora.com. Tell us what you were doing and the exact message you saw. You can also reach us from the contact page.